This website is operated by Wet Global - Pure Ionic Water. Throughout the site, the terms “we”, “us” and “our” refer to Pure Ionic Water.
Pure Ionic Water offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. This means that by accessing or using any part of the site, you agree to be bound by these terms and conditions, the “Terms of Service”, including any of our additional terms, conditions and policies available on our site that are referenced herein, including by hyperlink. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you are accessing this site as a business or otherwise not as a consumer, you confirm that you have authority to bind the entity on whose behalf you use this site.
These terms and conditions may change from time to time. The most up to date version will always be displayed here. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website, following the posting of any changes, constitutes confirmation by you that you have read and understood the Terms of Service as revised and you have accepted and agreed to be bound by those changes.
We use headings throughout these Terms of Service for convenience only and to assist you with navigating through them. The headings do not limit or otherwise affect these Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e- commerce platform that allows us to sell our products and services to you.
SECTION 1 – USE OF OUR SITE
1.1 By agreeing to these Terms of Service, you represent that you are at least 18 years of age or, if greater the age of majority in your state or province of residence. This website is not intended to be used by minors.
1.2 You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
1.3 Subject to these Terms of Service, you are authorised to use this website and any of our products or services for your personal use only as a consumer/prospective consumer.
1.4 A breach or violation of any of the Terms will result in an immediate termination of your Services. However, we reserve the right to refuse service to anyone for any reason at any time.
1.5 You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.
1.6 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
1.7 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, national, regional or local regulations, rules, laws, or government/regulatory directives; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any protected characteristic under the Equality Act 2010 as in force; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 2 – THIRD PARTY CONTENT, USER COMMENTS, AND LINKS TO OTHER SITES
2.1 Some content, user/customer comments, tools and links provided on our site are from third parties and are not approved by us. Some products and services may include materials from third parties. We have no obligation to review or control third party content and we are not responsible for, nor do we necessarily endorse or agree with such content by its inclusion on this site. We do reserve the right to monitor and/or remove third party content with or without notice from time to time.
2.2 If you post a comment on our site or contact us in any way, there are a few things you need to be aware of. By using our Services and website, and contacting us, you acknowledge and agree to the following: (a) if, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you grant to us a non-exclusive, world-wide, perpetual, royalty-free licence in such comments and agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us; (b) we are and shall be under no obligation (i) to maintain any comments in confidence, (ii) to notify you of our use of or actions regarding comments, (iii) to pay any consideration or compensation for any comments, or (iv) to respond to any comments; (c) We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates any party’s intellectual property or these Terms of Service; (d) your comments will not (i) violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right, (ii) contain libelous or otherwise unlawful, abusive or obscene material, or (iii) contain any computer virus or other malware that could in any way affect the operation of the Service or any related website; (e) you may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments; (f) you are solely responsible for any comments you make and their accuracy; and (g) we take no responsibility and assume no liability for any comments posted by you or any third party.
2.3 We may provide you with access to third party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider(s).
2.4 Third party links on this site may direct you to third party websites and advertisements that are not affiliated with us. We reserve the right to add or remove any such links without notice at any time. By accessing any third party link, you acknowledge, understand and agree that, (a) you are leaving our site, (b) we have no control over any content, products or other services available via any third party website and we are not responsible for examining or evaluating its content or accuracy, and (c) we are not liable or responsible in any way for any third party materials or websites, or for any other advertising, products, or services of third parties.
2.5 We are not liable for any harm, loss or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please review carefully the third party's terms and policies and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party.
2.6 We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). For the avoidance of doubt, such new features and/or services shall also be subject to these Terms of Service.
SECTION 3 – SITE INFORMATION ACCURACY, OMISSIONS AND TIMELINESS
3.1 We will use our reasonable endeavours to present users of this site with accurate and up to date information. However, we are not responsible if information made available on this site is not accurate, complete or current. This can sometimes occur due to a number of reasons, including but not limited to human error, an older version of the site being accessed, third party content or rapidly changing circumstances.
3.2 As a result of this, the material on this site is provided for general information only and should not be relied or acted upon without first consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
3.3 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. It is your responsibility to monitor changes to our site and we encourage you to check regularly.
3.4 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). More information about online price errors is available below at section 5.
3.5 If you notice or suspect that any information is incorrect, please contact us at ___________________________ and we will endeavour to review it as soon as possible.
3.6 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
3.7 There may be occasions where our site is not accessible, including if closed for maintenance or updates. We understand that this may cause our customers some inconvenience and will try where possible to do this at less busy times. However, we have no obligations to do so, and we shall not be liable for any loss, damages or other inconvenience caused to anyone as a result of our site being inaccessible for any reason.
SECTION 4 - INDEMNIFICATION
By using this site, you agree to indemnify, defend and hold harmless Pure Ionic Water and our parent, subsidiaries, holding companies, and each of their respective affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees (and you shall continue to indemnify them and hold them harmless), in respect of all losses, damages, liabilities, claims, demands and costs, including legal fees, which are suffered due to or arising out of your breach of these Terms of Service including the documents they incorporate by reference, your use of this site, your violation of any law, or any breach of the rights of any third party.
SECTION 5 - INTELLECTUAL PROPERTY
5.1 All copyright, trademarks and all other intellectual property rights in all material and content made available on this website is owned by WET Holdings (Global) Limited, its parent, subsidiary and holding companies and our suppliers and licensors, and you acknowledge and agree that it shall remain at all times vested in them. You are permitted to use this material and content only for your own personal, non-commercial use in order to facilitate your purchase and non-commercial use of our products and services.
5.2 You acknowledge and agree that any other use of the material and content of this website is strictly prohibited. You may not copy, reproduce, publish, distribute, present as your own, present as affiliated with, commercially exploit, or create derivative works of our copyright, trademarks or all other intellectual property, including material and content available on this website, nor may you assist any third party to do the same.
5.3 You may not link to our website or its content without prior written permission by a legally authorised representative of Pure Ionic Water in the form of a formal website linking agreement.
SECTION 6 - PRODUCTS, SERVICES AND PRICES
6.1 All prices and descriptions of products and services are subject to change at any time without notice, at our sole discretion.
6.2 If we discover any error in product prices that you have ordered or reserved, we will inform you as soon as possible. You will then have the option of reconfirming your order at the correct price or cancelling it. If we receive no response within 14 days, we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund.
6.3 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
6.4 Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. Please view our full product and service terms and conditions below.
6.5 We have made every effort to display as accurately as possible the colors and images of our products that appear in our online store. We cannot guarantee that your computer monitor's display of any color will be accurate.
6.6 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited.
6.7 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. Nothing in this paragraph affects your statutory consumer rights.
SECTION 7 – ORDERS, BILLING AND ACCOUNT INFORMATION
7.1 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
7.2 If we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
7.3 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 8 - PERSONAL INFORMATION
SECTION 9 – FURTHER DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
9.1 Nothing in these Terms of Service excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
9.2 We make no guarantee, representation or warranty of any kind, including express, implied statutory or otherwise, that your use of our Service will be uninterrupted, timely, secure or error-free, nor that the content presented on our site and/or results that may be obtained from the use of the Service will be accurate or reliable, nor that the server making the site available will be free of viruses or other electronic malware, spyware, or damaging code, nor that the version of the site you access represents the full functionality, accuracy or reliability or our site. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
9.3 You expressly agree that your use of, or inability to use, the Service is at your sole risk. We shall not be liable or responsible to you for any loss of content or material uploaded or transmitted through our site. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you
9.4 Subject to 9.1 above, other than as expressly provided in these Terms of Service, and our full Product & Services Terms and Conditions below, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.
9.5 Subject to 9.1 above, in no case shall Pure Ionic Water, or its parent, subsidiary or holding companies, nor our collective directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the terms and conditions for any: economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
loss of goodwill or reputation; or loss of privacy and loss of data; or special or indirect losses
suffered or incurred by that party arising out of or in connection with the provisions of any matter under these Terms of Service.
9.6 Notwithstanding the above and subject to 8.1 above, our total liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for any product or services (where the amount in respect of services not yet paid for is calculated to the minimum term for which the service would have been engaged prior to you having the option not to renew), in respect of one incident or series of incidents attributable to the same clause.
9.7 This clause does not affect your statutory rights as a consumer, including your contract cancellation rights. You can find out more about some of your main consumer rights here: https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act PLEASE NOTE: this is a third party link and its contents do not form part of these Terms of Service. Our Terms of Service regarding third party links apply to this link and you should ensure you are familiar with them.
SECTION 10 – OTHER LEGAL MATTERS
10.1 This section contains some further provisions that explains or clarifies legally how these Terms of Service will work in different situations to help make sure both us and our users can be more certain about what would happen if there is a problem.
10.2 If there is ever a problem that you experience, we would always encourage you to contact us immediately via our customer service so that we can have the opportunity to fix or improve our Service and find a solution that works for everyone.
10.3 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, any such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party except as required by law.
10.4 The obligations and liabilities incurred by you when using our site shall survive any termination of your use of the site. For example, if you post a comment that causes offence and later delete it and discontinue your access to our site, an older version or screenshot of our site containing your comment may still be accessible by someone, and your liability under our Terms of Service for that comment would still be in force.
10.5 The failure of us to exercise or enforce any right, power, remedy or provision of these Terms of Service shall not constitute a waiver of such right, power, remedy or provision. No waiver by us shall be effective unless in writing and signed by a legally authorised representative of Pure Ionic Water.
10.7 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed solely and exclusively in accordance with the laws of England. Any dispute raised by you against us in relation to these Terms of Service must be raised under the jurisdiction of the court of England. If we need to raise a dispute with you in relation to these Terms of Service, we reserve the right to bring proceedings in the courts in any location/forum that we feel is appropriate for the nature of the dispute or defendant.